Shipping & Returns
Alexapure offers free standard delivery shipping for all orders across the United States. We ship in-stock orders within 2 business days of receipt. On occasion, there may be a slight delay due to a spike in sales, weather emergencies, airport shutdowns or national holidays.
Whenever possible, we accommodate your request to ship to a P.O. Box. However, we reserve the right to ship large or heavy packages to your physical address.
Note: due to FedEx policy, the delivery status of an order cannot be checked after 60 days.
We extend a 45-day, no-questions-asked return policy on unopened, unused products. We will credit your original method of payment, less return delivery charges.
Whenever you have a question about an item you have purchased or wish to make a return, please call Alexapure 800-970-5009 Mon-Sat 9a-9p EST and we will be happy to assist you. Our address for returns is: 1920 S 5200 W, Salt Lake City, UT 84104.